Privacy policy

The purpose of this Privacy Policy is to describe the methods of management of this website www.acerbis.it with reference to the processing of personal data of customers and/or visitors who access it.
It is a general information notice provided in compliance with the European Regulation on the protection of personal data, as well as the national legislation in force.
This Privacy policy applies to all those who consult and/or register on the Acerbis website


DATA CONTROLLER, DATA PROCESSOR AND PERSONS AUTHORISED TO PROCESS DATA

The Data Controller is the Company Acerbis Italia S.p.a. (hereinafter, "Acerbis"), having its registered office in 24021-Albino (BG) Via Serio 37, which informs you that this Privacy Policy and Cookie Policy have been drafted pursuant to the EU Regulation no. 679/2016 (the "GDPR"), the applicable national legislation.
Within Acerbis, the personal data you provide will be processed by employees of the various corporate functions, as persons authorised to process such data ("Processors"). The Persons in charge operate under the direct authority of the Data Controller. For the use of specific services by customers/users, specific information will be provided from time to time and specific consents to the processing of their personal data will be requested, where necessary. You are therefore invited, as a user, to read this Privacy Policy before providing personal information of any kind.
Personal Data may be made available to third companies that perform, on behalf of Acerbis, specific services, in their capacity of Data Processors, solely to allow the conclusion and/or the execution of the contract for the purchase of products, e.g. carriers and couriers (UPS, DHL, etc.) or logistics service providers who will process personal data for the sole purpose of carrying out the service entrusted to them. The data may also be communicated to: 1) banking institutions, electronic money institutions or other entities authorised for the execution of remote electronic payment services, by credit/debit card 2) companies carrying out activities instrumental to the management of the website and/or maintenance activities.


PLACE AND METHODS OF DATA PROCESSING

The processing of data related to the consultation of the Website takes place at Acerbis’ premises. Your personal data are processed by electronic or automated means (e.g. using electronic procedures and supports) and/or manually (example: on paper) for the time strictly necessary to achieve the purposes for which the data have been collected and in any case in compliance with the applicable law provisions.
During registration, your data may be processed by:
- Google OAuth is a registration and authentication service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, and connected to the Google network whose processing location is the United States. For more information, see https://policies.google.com/privacy?hl=en-US
- Facebook Authentication (Meta Platforms, Inc.) is a registration and authentication service provided by Meta Platforms, Inc. and connected to the social network Facebook whose processing location is the United States. For further information, see https://developers.facebook.com/terms/



TYPE OF DATA PROCESSED

While browsing the Acerbis website the following data may be processed alternatively or cumulatively

BROWSING DATA

AThe computer systems and software procedures necessary for the operation of this website acquire some of your personal data, which are necessarily transmitted through the use of Internet communication protocols. This information alone does not make it possible to identify you, but by its nature could, when combined with data held by third parties, make it possible to identify you. This category of data includes, for example, the IP addresses or domain names of the computers you use to connect to the site, and other parameters relating to your operating system and computer environment.


DATA RECEIVED FROM THIRD PARTIES

We may receive information about you from third parties, such as from couriers regarding up-to-date delivery information or data concerning the payment of the requested product.


MINORS

Acerbis does not sell products to minors and does not knowingly collect personal information from minors. We also sell products for children that can only be purchased by adults. In the event that information on minors is inadvertently recorded, it will be deleted at the request of users.



PURPOSE AND LEGAL BASIS FOR PROCESSING

We process your personal data for the following purposes in order to carry out, provide and improve the services we offer you:

PRECONTRACTUAL REQUIREMENTS

Formulation of our offers and/or processing of your requests, including the sending of information materials, price lists, receiving and managing orders, etc. Legal basis of the processing is your consent to the processing of the data and the legitimate interest of Acerbis in the performance of the requested service.

SUGGESTIONS AND PERSONALISATION

Suggest features, products and services that may be of interest to you, to identify your preferences and customize your needs. The legal basis of the processing is your consent to the processing of the data and Acerbis' legitimate interest in performing the requested service.

DIRECT MARKETING

i.e. the sending of commercial and promotional communications and/or the direct offer of goods and services, via email. Legal basis for the processing is your consent to the processing of the data and Acerbis' legitimate interest in the performance of the requested service.

PURCHASE AND DELIVERY OF PRODUCTS

Providing products and services, informing you about your orders, products, services and promotional offers Legal basis of the processing is your consent to the processing of the data and the legitimate interest of Acerbis in the performance of the requested service.

TECHNICAL ASSISTANCE AND AFTER-SALES SERVICES

To communicate with you for example by telephone and/or e-mail Legal basis for the processing is your consent to the processing of the data and Acerbis' legitimate interest in the performance of the service requested.

FULFILLMENT OF LEGAL OBLIGATIONS

Such as, for example, bookkeeping; tax formalities, administrative management Legal basis of the processing is the fulfilment of legal obligations.



OPTIONAL NATURE OF PROVIDING DATA

Apart from that specified for navigation data, you are free to provide the personal data requested by Acerbis from time to time, but failure to provide such data may make it impossible to provide the services requested. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.

DURATION OF PROCESSING

Personal Data will be kept for the time strictly necessary for the purpose for which the data was collected and subsequently processed and, in any case, within the limits of the law.

Thereafter, we will delete your Personal Data in accordance with our data retention and deletion rules or take steps to make the data anonymous, unless we are legally obliged or permitted to retain your Personal Data longer (e.g. for legal, tax, accounting or auditing purposes).

For example, in the case of the conclusion of a sales contract, your personal data will be processed in order to fulfil all legal obligations related to the contractual relationship and for 10 years from the termination of the contract, while in the case of processing for Marketing Purposes it will last until you revoke your consent.

COOKIES

By using this site you accept that Acerbis may send cookies to your computer or mobile device. Cookies are small text files that sites visited by users send to their terminals, where they are stored in order to be retransmitted to the same sites on subsequent visits. Cookies are used for different purposes, have different characteristics and can be used either by the owner of the site you are visiting or by third parties. For more information on the types of Cookies used, go to the home page of the site, Services - Cookies section.

RIGHTS OF THE DATA SUBJECTS

The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification, pursuant to EU Regulation 679/2016 on the protection of personal data.
In particular, the Data Subject has specific rights:



RIGHT OF ACCESS TO YOUR PERSONAL DATA

You have the right to obtain from the Data Controller confirmation as to whether or not personal data concerning you exist, even if not yet recorded, and the provision of such data in intelligible form. You also have the right to know the origin of the data and the logic and purposes on which their processing is based.

RIGHT TO CORRECT YOUR PERSONAL DATA

You have the right to obtain the updating, rectification or, if you are interested, integration of your personal data; you also have the right to object, in whole or in part, on legitimate grounds, to the processing of your personal data, even if pertinent to the purpose of collection, the right to restriction of processing and the right to object to automated decision-making.

RIGHT TO DATA PORTABILITY

Without prejudice to the possible deletion of your data, you have the right to the portability of your personal data if the following conditions apply 1) the processing is based on the consent of the data subject for one or more specific purposes, or on a contract to which the data subject is party and for the performance of which the processing is necessary, and 2) the processing is carried out by automated means (software).

RIGHT TO LIMITATION OF PROCESSING

You have the right to obtain from the Controller the restriction of processing when one of the following cases occurs: (a) the data subject disputes the accuracy of the personal data, for the period necessary for the Data Controller to verify the accuracy of such personal data; (b) the processing is unlawful and the data subject objects to the erasure of the personal data and requests instead that its use be restricted; c) although the data controller no longer needs the personal data for processing purposes, the personal data are necessary for the establishment, exercise or defence of a legal claim; d) the data subject has objected to the processing for direct marketing purposes, pending verification as to whether the data controller's legitimate reasons prevail over those of the data subject.

REVOCATION OF CONSENT AND RIGHT TO OBJECT

You have the right to revoke your consent to the processing at any time on the understanding that this will not affect the lawfulness of the processing based on the consent given before revocation. To change your consent, you may submit your request via the contact details below. In the case of consent to data processing for direct marketing purposes only, you may revoke your consent at any time by using the appropriate icon in each marketing email.

RIGHT TO CANCELLATION

Requests for the exercise of the right to data deletion and of the rights listed above should be made by sending an e-mail to the following address: ecom@acerbis.it, or by writing to Acerbis Italia Spa Via Serio 37, 24021- Albino (BG).

RIGHT TO LODGE A COMPLAINT WITH THE DATA PROTECTION GUARANTOR

You may lodge a complaint with the Guarantor for the protection of personal Data you believe that your rights under the GDPR and applicable legislation have been violated, in the manner indicated on the Guarantor‘s website, accessible at: www.garanteprivacy.it.

CHANGES

Acerbis reserves the right to modify or amend, at any time, this Web Privacy Policy and Cookies wherever published on the site, especially in virtue of the entry into force of new industry regulations. All users may check at any time by connecting to the site the latest version of the Web Privacy Policy and Cookies as updated from time to time by Acerbis.

Last updated October 2023



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